FAQ's
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+86 - 13646855270
Frequently Asked Questions
We specialize in end-to-end supply chain solutions from our strategic base in China. Our on-the-ground expertise encompasses local sourcing, procurement, logistics, and trade compliance, ensuring seamless access to both raw materials and finished goods. We leverage our deep regional knowledge to streamline every step for optimal cost, speed, and reliability.
Operating from our headquarters in China, we personally vet every supplier through a rigorous process of audits, certification checks, and sample validation. Our local quality control team conducts mandatory pre-shipment inspections on the ground. For added assurance, we can also arrange independent third-party QC.
While our expert team is based in China, our sourcing network spans 30+ countries and 1,000+ vetted suppliers. Share your requirements, and we’ll leverage our global connections and local expertise to find your perfect match—fast.
From our strategic base in China, we leverage bulk purchasing directly from factories, negotiate favorable contracts, and optimize logistics from the source. This integrated, on-the-ground approach allows us to pass maximum savings directly to you.
Air, sea, rail, and road—with expertise in cold chain, hazardous materials, and oversized cargo.
99%, thanks to real-time tracking, backup carriers, and contingency planning.
Our team manages customs paperwork, tariffs, and certifications (FDA, CE, ISO) to prevent delays.
Yes. We tailor agreements to your needs—whether one-time purchases or long-term partnerships.
Food, medical, automotive, retail, and more.
Contact us via email/phone/form with your product specs, and we’ll respond within 24 hours.
Guaranteed Peace of Mind When Moonstone Handles Your Business
With rigorously vetted suppliers, end-to-end logistics control, and unwavering compliance, your supply chain is in expert hands. Our proactive monitoring, transparent communication, and 99% on-time delivery ensure seamless operations—so you can trade with confidence. Your success isn’t just our goal; it’s our promise.”